terms of service

When using Relux Valde (Fukuoka/Hakata store), services are only available to those who agree to the following terms of use.

Important Notices for Use

Our relaxation services are not intended as medical treatments.
We are not a hospital or clinic as defined by the Medical Care Act, nor is it a treatment center providing massage, shiatsu, acupuncture or moxibustion.

If any of the following apply to you, we will refuse you entry to our stores.
If we find that this is the case during your use, we may suspend your service.
We appreciate your understanding in advance.

1. Actions that violate laws and regulations, public order and morals, or are related to criminal activities

2. Fraudulent or threatening conduct against us or other customers

3. Actions related to antisocial activities or actions that provide benefits to antisocial forces

4. Any act that libels or slanders our company, our employees, or other customers

5. Any act that causes disadvantage, damage, or discomfort to our company, our employees, or other customers

6. Harassment through violent or sexual remarks or behavior towards our employees or other customers

7. Contacting or interacting with our employees for purposes other than the use of the Service

8. Actions aimed at meeting our employees or other customers

9. Any act that disrupts the operation of this service

10. Any act that damages or may damage the credibility of our company

11. In addition to the above, any other conduct or health condition that we determine to be inappropriate and issue a warning or caution to the user.

• Intoxication due to alcohol

• Fever and significant decline in physical strength

• Those with infectious diseases, infectious dermatitis, severe athlete's foot, or skin inflammation

• Fractures, burns, bruises, sprains, hernias, inflammation, pulled muscles

• Those who require a doctor's consent (general reasons such as chronic illness, injury, pregnancy, etc.)

• Use of legally controlled substances

• Forcing you to perform any acts unrelated to our service

• Behaving in a way that causes inconvenience to other customers

• Any other case that the trainer deems inappropriate

• Currently, or within the past five years, is a member of an organized crime group, a gang member, a gang associate member, or any other person equivalent thereto (hereinafter referred to as "anti-social forces"), or has had a close relationship with an anti-social force

• Minors require parental consent

• If we deem your visit inappropriate, we will stop the treatment and ask you to leave.

• Please note that we will not be able to refund any fees in such cases.

• Furthermore, we may ask you to refrain from using the facility any further. Thank you for your understanding.

• Poaching trainers from the same industry is prohibited.

• Please be sure to check and agree to the fee structure for our services before using our services.